LANDLORD INFORMATION
Chartwell Residential Lettings offers a range of Letting and Management Services, which can be tailored to meet your individual needs whether you are a private home-owner, an investment landlord or a corporate property company. We maintain a flexible attitude and are able to adapt our service to meet our client's needs. All of our services include visiting you at your property and providing a rental valuation.
Many landlords do not wish to be involved in day to day letting matters and to provide for this Chartwell Residential Lettings offers a full management service. Complete peace of mind is provided by this service details of which are below.
- Marketing and advertising including use of www.rightmove.co.uk,www.FindaProperty.com, www.primelocation.com and www.zoopla.co.uk
- Conducting viewings at the property
- Tenant selection, introduction and referencing
- Checking the tenant into the property at the start of the tenancy
- Checking the tenant out of the property at the end of the tenancy
- Rental payments made to you online with a faster payment status
- Preparation of extensive NAEA tenancy agreements
- Inventory and Schedule of Condition
- Arranging routine repairs and maintenance
- Monthly statements sent via e-mail or post
- Regular property visits and reports
This service is for Landlords who wish to manage the property themselves but do not want to be involved with collecting rent.
- Marketing and advertising including use of www.rightmove.co.uk,www.FindaProperty.com, www.primelocation.com and www.zoopla.co.uk
- Conducting viewings at the property
- Tenant selection, introduction and referencing
- Checking the tenant into the property at the start of the tenancy
- Rental payments made to you online with a faster payment status
- Preparation of extensive NAEA tenancy agreements
- Optional - Inventory and Schedule of Condition
- Monthly statements sent via e-mail or post
- Optional - Rental Protection and Legal Expenses Indemnity Insurance
- Optional - Hold the deposit and register with The Dispute Service
This service suits landlords who only require an agent to find and reference prospective tenants
- Marketing and advertising including use of www.rightmove.co.uk,www.FindaProperty.com, www.primelocation.com and www.zoopla.co.uk
- Conducting viewings at the property
- Tenant selection, introduction and referencing
- Checking the tenant into the property at the start of the tenancy
- Preparation of extensive NAEA tenancy agreements
- Optional - Inventory and Schedule of Condition
- Optional - Rental Protection and Legal Expenses Indemnity Insurance
- Optional - Hold the deposit and register with The Dispute Service
Our tenants are professionally referenced using FCC Paragon. Please look at their website www.fccparagon.com
Prior to letting a property and to ensure that the tenancy runs smoothly there are several aspects to be considered. If you require further advice or assistance please do not hesitate to contact us.
You should ensure that you are suitably covered for letting under both your buildings and contents insurance. Failure to inform your insurers may invalidate your policies. We can advise on Landlord's Legal Protection, and Landlord's Contents insurance if required, using FCC Paragon, a specialist provider of landlord's insurance. They provide a range of bespoke products that deal with all the risks that landlords face. On full management properties we will provide rental income guarantee and legal cost cover at no extra charge for the initial six months.
Council tax is the responsibility of the occupier. Inform your local collection office that you are leaving the property. During vacant periods the charge reverts to the owner. When unoccupied but furnished, the charge is 50% of the normal rate. When unoccupied and 'substantially' unfurnished, there is no charge for the first six months, and thereafter a charge of 50% of the normal rate.
It is most important that an inventory of contents and schedule of condition be prepared, in order to avoid misunderstanding or dispute at the end of a tenancy. Without such safeguards, it will be impossible for the landlord to prove any loss, damage, or significant deterioration of the property or contents. The schedule of the condition includes a full range of digital photographs.
When the landlord is resident in the UK, it is entirely his responsibility to inform the Inland Revenue of rental income received, and to pay any tax due. However, where the landlord is resident outside the UK during a tenancy, under new rules effective from 6 April 1996, unless an exemption certificate is held, we as landlord's agents are obliged to retain and forward to the Inland Revenue on a quarterly basis, an amount equal to the basic rate of income tax from rental received, less certain expenses. An application form for exemption from such deductions is available from this Agency, and further information may be obtained from the Inland Revenue.
The following safety requirements are the responsibility of the owner (the landlord), and where we are to manage the property, they are also ours as agents. Therefore to protect all interests we ensure full compliance with the appropriate regulations, at the owner's expense.
Gas Appliances & Equipment
Annual safety check: Under the Gas Safety (Installation and Use) Regulations 1998 all gas appliances and flues in rented accommodation must be checked for safety within 12 months of being installed, and thereafter at least every 12 months by a competent engineer (e.g. a Gas Safe registered gas engineer). Maintenance: There is a duty to ensure that all gas appliances, flues and associated pipework are maintained in a safe condition at all times. Copies to tenants: A copy of the safety certificate issued by the engineer must be given to each new tenant before their tenancy commences, or to each existing tenant within 28 days of the check being carried out.
Electrical Appliances & Equipment
There are several regulations relating to electrical installations, equipment, and appliance safety, and these affect landlords and their agents in that they are 'supplying in the course of business'. They include the Electrical Equipment (Safety) Regulations 1994, the Plugs and Sockets Regulations 1994, the 2005 Building Regulation - 'Part P, and British Standard BS1363 relating to plugs and sockets. Although with tenanted property there is currently no specific legal requirement for a qualified electrician to carry out an inspection and issue a safety certificate (as exists in the case of gas appliances), it is now widely accepted in the letting industry that the only safe way to ensure safety, and to avoid the risk of being accused of neglecting your 'duty of care', or even of manslaughter is to arrange such an inspection and certificate.
Furniture & Furnishings
The Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989, 1993 & 1996) provide that specified items supplied in the course of letting property must meet minimum fire resistant standards. The regulations apply to all upholstered furniture, and beds, headboards and mattresses, sofa-beds, futons and other convertibles, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions, pillows, and non-original covers for furniture. They do not apply to antique furniture or furniture made before 1950, bed clothes including duvets, loose covers for mattresses, pillowcases, curtains, carpets or sleeping bags. Therefore all relevant items as above must be checked for compliance, and non-compliant items removed from the premises. In practice, most (but not all) items which comply must have a suitable permanent label attached. Items purchased since 1.3.90 from a reputable supplier are also likely to comply.
General condition
Electrical, gas, plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the landlord's expense unless misuse can be established.
Furnishings
It is recommended that you leave only minimum furnishings, and these should be of reasonable quality. It is preferable that items to be left are in the property during viewings. If you are letting unfurnished, we recommend that the property contains carpets, curtains, and a cooker as a minimum.
Gardens
Gardens should be left neat, tidy and rubbish-free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish us to arrange maintenance visits by our regular gardener.
Cleaning
At the commencement of a tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy, it is the tenant's responsibility to leave the property in similar condition. Where they fail to do so, cleaning should be arranged at their expense. As managing agents, we are able to forward mail for a limited time.
Mail forwarding
We recommend that you make use of the Post Office redirection service. Application forms are available at their counters, and the cost is minimal. It is not the tenant's responsibility to forward mail.
Information for the tenant
It is helpful if you leave information for the tenant on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected etc.
Keys
You should provide one set of keys for each tenant. Where we are Managing we will arrange to have duplicates cut as required.
Sub-letting
If you are a tenant yourself, you will require your landlord's consent.
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AT CHARTWELL WE AR HAPPY TO HELP
Our staff are available Monday-Fri 9am-6pm & 9am-4pm Sat with a 24 hour emergency call service.